AI Academy

Design Thinking: Insights to Inspiration

Instructor: Jeanne M. Liedtka Duration: 1 week to complete at 10 hours a week
Objective 1 How to navigate the design thinking process to tackle a human-centered problem
Objective 2 How to craft out an effective research plan
Objective 3 How to draw key insights from the design process to arrive at ideal solutions
Innovation
Qualitative Research
Empathy
Customer Insights
User Research
Project Planning
Growth Mindedness
User Experience Design
Human Centered Design
Design Research
User Feedback
Project Scoping
Design Thinking

Design Thinking: Ideas to Action

Instructor: Jeanne M. Liedtka Duration: 13 hours to complete 3 weeks at 4 hours a week
Objective 1 How to turn insights gathered during the design thinking process into action
Objective 2 How to generate solutions and turn ideas into key concepts
Objective 3 How to move from ideation to experimentation
Product Design
Innovation
Product Development
Creative Thinking
Ideation
User Feedback
Customer experience improvement
Prioritization
Collaboration
Design Thinking
Constructive Feedback
Data-Driven Decision-Making
Brainstorming
New Product Development
Performance Measurement
Stakeholder Engagement
Creative Problem-Solving

Design Thinking: Discovery Tools

Instructor: Jeanne M. Liedtka Duration: 13 hours to complete 3 weeks at 4 hours a week
Objective 1 How to use a variety of important design thinking tools to generate ideas
Objective 2 How to connect with customers on a human level
Objective 3 How to think creatively in order to discover more about potential clients
Persona Development
Value Engineering
Qualitative Research
Consumer Behaviour
Human Centered Design
Customer experience improvement
Innovation
Stakeholder Management
Business Workflow Analysis
Customer Insights
Process Mapping
User Research
Design Thinking
Interviewing Skills

Experiencing Design: Deepening Your Design Thinking Practice

Instructor: Jeanne M. Liedtka , Karen Hold , Jessica Eldridge Duration: 1 week to complete at 10 hours a week
Objective 1 How design thinking done well can impact your practice and outcomes
Objective 2 How to navigate six key phases of design thinking - Immersion, Sensemaking, Alignment, Emergence, Imagining, and Learning in Action
Objective 3 How to develop a Personal Development Plan (PDP) to chart your progress
Cognitive flexibility
Open Mindset
Dealing With Ambiguity
Collaboration
Adaptability
Empathy
Human Centered Design
Creative Problem-Solving
Innovation
Design Thinking
Curiosity
Visionary
Creativity