Machine Learning for Marketing

Learn Machine Learning Techniques in Marketing. This 5-course Specialization from Jindal Global Business School (JGBS) is for marketing professionals, and anyone interested in gaining greater knowledge of how to conceptualize effective marketing strategies and decisions using Machine Learning (ML) and Decision Science.

Instructor: Ambica Ghai , Prof. Lalit Pankaj , Dr. Janardan Krishna Yadav

Beginner Level • 3 months to complete at 10 hours a week • Flexible Schedule

What You'll Learn

  • You will create a digital marketing plan and an Ad Campaign on Google Ads using KPIs to evaluate the performance of campaigns.
  • You will use Google Analytics, Google search engine, Python programming language, and Anaconda Navigator to make informed marketing decisions.
  • You will also use text mining techniques for sentiment analysis and customer feedback analysis in marketing.

Skills You'll Gain

Search Engine Optimization
Marketing Analytics
Google Analytics
Digital Advertising
Customer Insights
Web Analytics
Online Advertising
Predictive Analytics
Applied Machine Learning
Customer Analysis
Text Mining
Unsupervised Learning

Shareable Certificate

Earn a shareable certificate to add to your LinkedIn profile

Outcomes

  • Learn in-demand skills from university and industry experts
  • Master a subject or tool with hands-on projects
  • Develop a deep understanding of key concepts
  • Earn a career certificate from O.P. Jindal Global University

5 courses series

Welcome to the Supervised Learning and Its Applications in Marketing course! Supervised learning is the process of making an algorithm to learn to map an input to a particular output. Supervised learning algorithms can help make predictions for new unseen data. In this course, you will use the Python programming language, which is an effective tool for machine learning applications. You will be introduced to the supervised learning techniques: regression and classification. The course will focus on the applications of these techniques in the domain of marketing. With the growing amount of data and applications of machine learning in marketing, we can easily find examples of the usage of machine learning in marketing efforts. Companies are starting to use machine learning to better understand customer behaviors and identify different customer segments based on their activity patterns. Many organizations also use machine learning to predict future customer behaviors, such as what items they are likely to purchase, which websites they are likely to visit, and who are likely to churn. With endless use cases of machine learning for marketing, companies of all sizes can benefit from using machine learning for their marketing efforts. To succeed in this course, you should have a basic understanding of Python. You will also need certain software requirements, including an Anaconda navigator.

Welcome to the Unsupervised Learning and Its Applications in Marketing course! In this course, you will delve into the fascinating world of unsupervised machine learning and its relevance to the field of marketing. Unsupervised learning is a powerful approach that allows us to uncover hidden patterns and insights from vast amounts of historical data without the need for explicit labels or human intervention. Through hands-on exercises and real-world examples, you will learn how to leverage the Python programming language to apply unsupervised learning algorithms in marketing contexts.Throughout the course, you will explore various unsupervised learning techniques, such as clustering, dimensionality reduction, and association rule mining. These techniques will enable you to identify customer segments, uncover meaningful relationships between variables, and gain valuable insights into consumer behavior. By mastering the applications of unsupervised learning in marketing, you will acquire the skills to extract actionable knowledge from data, make data-driven decisions, and unlock new opportunities for your marketing strategies. So, get ready to embark on a journey of discovery and innovation as you explore the fascinating world of unsupervised learning and its transformative applications in marketing. Let's dive in and unlock the hidden potential of data-driven marketing together! To succeed in this course, you should have a basic understanding of Python. You will also need certain software requirements, including Anaconda navigator.

Welcome to the Introduction to Decision Science for Marketing course! This course will introduce the principles and methods of data analytics as they apply to marketing. You will learn how and why to use data and analytics to inform marketing decisions and strategies. This beginner-level course provides awareness about the present practice of data-driven decision-making in the marketing discipline. This will help you familiarize yourself with practical tips about when and where to use various techniques and tools. You will learn about critical theories and concepts with the help of relevant examples. To succeed in this course, you should have basic clarity of concepts of the marketing discipline. As a prerequisite for the course, you should know key marketing terms, such as segmentation, targeting, and positioning. After the successful completion of this course, you will have basic understanding of how to use data for making marketing predictions. You will have sufficient knowledge of foundational elements, the relationship between data and marketing constructs/concepts, and how decision science and marketing work in tandem to produce relevant insights for today’s market. Finally, the course provides concrete strategies to start with decision science in marketing.

Welcome to the Text Mining for Marketing course! This course will introduce you to the principles and methods of text mining as they apply to the field of marketing. You will learn how and why to use text mining to inform marketing decisions and strategies. This course is for everyone interested in practical applications of text mining in the marketing discipline and who wants to understand it and apply it. This course is not for those who are looking for programming instructions and mathematical routines. This is a beginner-level course that will bring awareness to the present practice of text mining in marketing. It will help you to get familiarized with practical tips about when and where to use various techniques and tools. You will learn about critical theories and concepts with the help of relevant examples. After the successful completion of this course, you will develop a basic understanding of how to use text mining techniques for making marketing decisions. You will gain sufficient knowledge of foundational elements, what is the relationship between textual data and marketing constructs/concepts, and how text mining and marketing work in tandem to produce relevant insights for today’s market. It will also provide you with concrete strategies to get started with text mining in marketing. To succeed in this course, you should have experience in/know about/have basic understanding of marketing concepts and data analytics techniques. Students must understand the difference between data analytics and text analytics.

Welcome to the Digital Marketing Analytics course! We live in an era of digital technology and most marketing activities are shifting to digital platforms. It is indispensable for businesses to proactively take action on their websites, social media, blogs, and other digital platforms and to carefully examine the intent and action data of the consumers. A careful examination of the consumer or prospective consumer’s digital activity can provide deep insights that can make a company create winning products and cement its leadership position in the markets. This is a beginner-level course and revolves around the essential digital marketing platforms, actions, and key performance indicators or KPIs, and how those KPIs can be meaningfully translated into business actions. In this course, you will learn the fundamental concepts and principles of digital marketing analytics and how to use tools such as Google Analytics to track and analyze the performance of your digital marketing campaigns and understand the behavior of your audience. You will also learn how to use social media platforms to engage with your customers and measure the success of your social media marketing efforts. In addition to gaining a solid foundation in digital marketing analytics, you will also learn how to apply these principles to your own business or organization. You will learn how to identify the most important metrics for your business and develop strategies to improve your digital marketing performance. By the end of the course, you will have the knowledge and skills you need to succeed in the field of digital marketing analytics. Throughout the course, you will be exposed to real-world examples and used cases to help you understand the practical applications of digital marketing analytics. You will learn how to set up tracking and measurement systems, collect and analyze data, and use the insights you gain to improve the effectiveness of your digital marketing efforts. It is a beginner-level course, so there are no prerequisites for the course. Only skills that are needed are internet browsing and familiarity with social media platforms and fluency with the English language. You will need a laptop and wifi connection, a Google Analytics account, and social media accounts to practice as we progress in the course. You will have the following skills after the successful completion of the course: 1. Create a digital marketing plan 2. Create Ad Campaigns on Google Ads and use KPIs to evaluate the performance of campaigns 3. Use Google Analytics to get important data for marketing performance 4. Optimize the brand website for Google search engine 5. Use the latest technologies for digital marketing

Learner Testimonials

Felipe M.
Felipe M. • Learner since 2018

To be able to take courses at my own pace and rhythm has been an amazing experience. I can learn whenever it fits my schedule and mood.

Jennifer J.
Jennifer J. • Learner since 2020

I directly applied the concepts and skills I learned from my courses to an exciting new project at work.

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Larry W. • Learner since 2021

When I need courses on topics that my university doesn't offer, Coursera is one of the best places to go.

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Chaitanya A. • Learner since 2727

Learning isn't just about being better at your job: it's so much more than that. Coursera allows me to learn without limits.