Understanding User Needs
Instructor: Kentaro Toyama
Beginner Level • 7 hours to complete • Flexible Schedule
What You'll Learn
- Understand user needs assessments and qualitative research
- Learn an end-to-end methodology for qualitative research
- Explore good practices for conducting semi-structured interviews, in-situ observation, and affinity walls
Skills You'll Gain
Research Methodologies
Qualitative Research
User Centered Design
Data Collection
Needs Assessment
Usability Testing
Interviewing Skills
Research
Shareable Certificate
Earn a shareable certificate to add to your LinkedIn profile
Outcomes
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
