This module focuses on the critical aspects of ensuring the quality and performance of troubleshooting agents through rigorous testing, performance monitoring, optimization, and real-world evaluation. You will develop skills to design test cases, implement monitoring systems, enhance response efficiency, and assess the agent's effectiveness in practical applications. By the end of this module, you will have the expertise to rigorously test, monitor, and optimize troubleshooting agents, ensuring they perform effectively and efficiently in real-world situations.