How to use a variety of important design thinking tools to generate ideas
How to connect with customers on a human level
How to think creatively in order to discover more about potential clients
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This week, we'll examine the stakeholder mapping tool. This tool is especially critical as we tackle more complex problems using a design thinking methodology.
This week, you'll learn about two important and related-tools: Job to Be Done and Ethnographic Interview Guides.
This week, you'll learn about journey mapping, an important discovery tool. We'll show you what it is and why and how to do it.
This week, we'll look at how we can use personas to find important differences that can help us surface specific sets of needs and wants.
This week, we'll walk through the Value Chain Analysis process so that you can evaluate your value chain.