Business English: Planning & Negotiating

Instructor: Wendy Asplin , Richard Moore

Intermediate Level • 9 hours to complete • Flexible Schedule

Skills You'll Gain

Decision Making
Event Planning
Business Communication
Verbal Communication Skills
Business Writing
Negotiation
Customer Complaint Resolution
Business Correspondence
Proposal Development
Communication

Shareable Certificate

Earn a shareable certificate to add to your LinkedIn profile

Outcomes

  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate

There are 4 modules in this course

Exchanging information is the first step in negotiating. In this module, we’re going to look at ways to request and give information. We’ll also look at how to make comparisons before making a final decision.

In this week, you will receive an overview of negotiations, learn to make a proposal, and also be able to make a concession during negotiations.

When plans are in place, there is always a chance of things going wrong. In this module, you will learn about the techniques to handle problems as they arise.

Planning events can be a lot of work, but has a huge pay off. You will learn about organizing and announcing events before implementing your plans.