Delivering Quality Work with Agility
Instructor: IBM Skills Network Team
Beginner Level • Approx. 1 hour • Flexible Schedule
What You'll Learn
- ✓Deliver high quality work that solves a problem and reduces effort for the person or group requesting it
- ✓Apply the quality work process to all requests through clear communication and focus on clients
- ✓Take ownership of your assignments and apply the five-step method that will help you deliver quality work
- ✓Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues
Skills You'll Gain
Research Reports
Client Services
Ability To Meet Deadlines
Detail Oriented
Adaptability
Quality Management
Problem Solving
Continuous Improvement Process
Accountability
Professional Development
Verbal Communication Skills
Agile Methodology
Shareable Certificate
Earn a shareable certificate to add to your LinkedIn profile
Outcomes
- Learn new concepts from industry experts
- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
- Earn a shareable career certificate
