Delivering Quality Work with Agility

Beginner Level
Approx. 1 hour
Flexible Schedule

IBM Skills Network Team

What You’ll Learn

Deliver high quality work that solves a problem and reduces effort for the person or group requesting it

Apply the quality work process to all requests through clear communication and focus on clients

Take ownership of your assignments and apply the five-step method that will help you deliver quality work

Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues

Skills You’ll Gain

Research Reports Client Services Ability To Meet Deadlines Detail Oriented Adaptability Quality Management Problem Solving Continuous Improvement Process Accountability Professional Development Verbal Communication Skills Agile Methodology

Shareable Certificate

Earn a shareable certificate to add to your LinkedIn profile.

Develop Your Specialized Knowledge

Learn new concepts from industry experts

Gain a foundational understanding of a subject or tool

Develop job-relevant skills with hands-on projects

Earn a shareable career certificate

There are 1 modules in this course