AI Academy

Collaborate Effectively for Professional Success

Instructor: IBM Skills Network Team Duration: 2 hours to complete
Objective 1 Apply collaborative behaviors to help your team develop through the four stages of team development.
Objective 2 Utilize different methods of collaboration to improve teamwork and cooperation in your workplace.
Objective 3 Recognize the barriers to collaborating effectively and identify specific behaviors that enhance or damage collaboration.
Objective 4 Identify techniques to effectively lead or participate in virtual team meetings.
Communication
Cross-Functional Collaboration
Virtual Teams
Meeting Facilitation
Teamwork
Collaboration
Team Management
Cultural Diversity
Leadership

Present with Purpose: Create/Deliver Effective Presentations

Instructor: IBM Skills Network Team Duration: Approx. 2 hours
Objective 1 Create presentations that will leave a lasting impact on your audience
Objective 2 Present and deliver with confidence to engage your audience
Objective 3 Use techniques like storytelling, props, and discussion to enhance your presentations
Objective 4 Manage nerves effectively; Plan for and deal with unexpected problems that may arise
Storytelling
Verbal Communication Skills
Target Audience
Microsoft PowerPoint
Persuasive Communication
Composure
Communication
Drive Engagement
Public Speaking
Non-Verbal Communication
Presentations

Delivering Quality Work with Agility

Instructor: IBM Skills Network Team Duration: Approx. 1 hour
Objective 1 Deliver high quality work that solves a problem and reduces effort for the person or group requesting it
Objective 2 Apply the quality work process to all requests through clear communication and focus on clients
Objective 3 Take ownership of your assignments and apply the five-step method that will help you deliver quality work
Objective 4 Work with agility while applying the quality work process to become a trusted advisor to your clients and colleagues
Research Reports
Client Services
Ability To Meet Deadlines
Detail Oriented
Adaptability
Quality Management
Problem Solving
Continuous Improvement Process
Accountability
Professional Development
Verbal Communication Skills
Agile Methodology

Solving Problems with Creative and Critical Thinking

Instructor: IBM Skills Network Team Duration: 3 hours to complete
Objective 1 Utilize critical and creative thinking to solve issues.
Objective 2 Describe the 5-step process of effectively solving problems.
Objective 3 Analyze a problem and identify the root cause.
Objective 4 Explore possible solutions and employ the problem solving process.
Analysis
Creative Problem-Solving
Critical thinking
Personal Development
Problem Solving
Creative Thinking
Root Cause Analysis
Decision Making
Critical Thinking and Problem Solving
Professional Development

Developing Interpersonal Skills

Instructor: IBM Skills Network Team Duration: Approx. 3 hours
Objective 1 Identify and analyze different communication styles and understand their strengths and weaknesses
Objective 2 Demonstrate active listening skills and questioning styles to explore issues and enhance understanding
Objective 3 Identify conflict response styles; approach and effectively mediate workplace conflicts
Objective 4 Determine ways to build and maintain trust and increase your influence and eminence in the workplace
Social Skills
Communication Strategies
Active Listening
Trustworthiness
Influencing
Communication
Assertiveness
Professional Development
Emotional Intelligence
Empathy
Collaboration
Interpersonal Communications
Business Communication
Constructive Feedback
Relationship Building
Conflict Management

People and Soft Skills Assessment

Instructor: IBM Skills Network Team Duration: 2 hours to complete Recommended experience
Problem Solving
Collaboration
Critical Thinking and Problem Solving
Communication
Public Speaking
Agile Project Management
Presentations
Teamwork
Professional Development
Interpersonal Communications