AI Academy

Introduction to Microsoft Copilot

Instructor: Microsoft Duration: 7 hours to complete Recommended experience
Generative AI
Microsoft PowerPoint
Microsoft Excel
Workflow Management
Artificial Intelligence and Machine Learning (AI/ML)
Microsoft Word
Microsoft Teams
Prompt Engineering
Artificial Intelligence
Microsoft 365
Microsoft Copilot
Productivity Software

Applications of Copilot in the Workplace

Instructor: Microsoft Duration: 6 hours to complete 3 weeks at 2 hours a week
Sales Process
Generative AI
Natural language processing
Return On Investment
Automation
Self Service Technologies
Marketing Analytics
Business Process Automation
Microsoft Copilot
Customer Service
Customer Relationship Management (CRM) Software
Sales Strategy
Lead Generation
Customer experience improvement
Marketing Automation

Copilot Best Practices, Ethics and Regulatory Implications

Instructor: Microsoft Duration: 6 hours to complete Recommended experience
Process Optimization
Diversity and Inclusion
Data Ethics
Data Governance
Ethical Standards And Conduct
Microsoft Copilot
Intellectual Property
Regulation and Legal Compliance
Generative AI Agents
Prompt Engineering
Artificial Intelligence
Accountability
Information Privacy
Compliance Management
Compliance Training
Business Ethics