AI Academy

The Critical Role of IT Support Staff in Healthcare

Instructor: Ashwini S. Davison, M.D. , Jessica M. Roosth Duration: 2 hours to complete
Health Care
Medical Terminology
Information Technology
Desktop Support
End User Training and Support
Healthcare Industry Knowledge
Electronic Medical Record
Patient Education and Support
Help Desk Support
Health Information Management
Technical Support
Network Troubleshooting
Technical Support and Services

Health Information Technology Fundamentals

Instructor: Ashwini S. Davison, M.D. , Ebony Williams Duration: 6 hours to complete
Technical Support
Data Management
End User Training and Support
Patient Registration
Clinical Data Management
Health Information Management
Change Control
Health Technology
Decision Support Systems
Authentications
Electronic Medical Record
Databases

Operations and Patient Safety for Healthcare IT Staff

Instructor: Ashwini S. Davison, M.D. , Sylvia Devlin, (R) (M) (QM), CIIP Duration: 6 hours to complete
Desktop Support
Health Technology
Help Desk Support
Telehealth
Network Support
Medical Equipment and Technology
General Networking
Technical Documentation
Technical Support
Health Care
Issue Tracking
Patient Safety
Change Control
Technical Communication

Healthcare Data Security, Privacy, and Compliance

Instructor: Paul Nagy, PhD, FSIIM Duration: Approx. 5 hours
Health Care
Encryption
Regulatory Compliance
Medical Privacy
Cyber Attacks
Personally Identifiable Information
Data Security
Health Information Management
Patient Safety
Security Awareness
Cryptography
Health Policy
Health Care Procedure and Regulation
Information Privacy
Cloud Computing
Cloud Security